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MCO-24: Business Ethics and CSR

MCO-24: Business Ethics and CSR

IGNOU Solved Assignment Solution for 2023-24

If you are looking for MCO-24 IGNOU Solved Assignment solution for the subject Business Ethics and CSR, you have come to the right place. MCO-24 solution on this page applies to 2023-24 session students studying in MCOMMAFS, MCOM courses of IGNOU.

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Assignment Code: MCO-024/TMA/2023-2024

Course Code: MCO-024

Assignment Name: Business Ethics and CSR

Year: 2023-2024

Verification Status: Verified by Professor


Q1) The legal and ethical obligations of the firm are the same. Justify.

Ans) The legal and ethical obligations of a firm are not the same, and they serve distinct purposes and functions within the business world. While they both contribute to the overall responsibility of a company, they differ significantly in their nature, scope, and implications.


1.Nature of Obligations

Legal Obligations: Legal obligations refer to the duties and responsibilities that a company is required to follow as mandated by local, national, or international laws and regulations. These obligations are enforceable through legal means, and non-compliance can result in legal penalties, fines, or even legal actions.

Ethical Obligations: Ethical obligations, on the other hand, pertain to the moral and principled standards that guide a company's behaviour and decision-making. These obligations are not enforced by law but are rooted in principles of fairness, integrity, and societal expectations.


2. Basis of Regulation

Legal Obligations: Legal obligations are based on statutes, regulations, and legal frameworks established by governments and regulatory authorities. They are specific, codified, and have clear consequences for violations.

Ethical Obligations: Ethical obligations are based on societal norms, values, and ethical principles. They are not codified and may vary across diverse cultures and contexts. Ethical standards often evolve over time and can be more subjective.


3. Enforcement Mechanism

Legal Obligations: Legal obligations are enforced through the legal system, with government agencies, courts, and law enforcement authorities responsible for ensuring compliance. Violations can result in fines, sanctions, or legal action.

Ethical Obligations: Ethical obligations rely on individual and collective moral judgment. While there may be industry-specific codes of ethics or professional standards, enforcement typically involves reputational consequences, public opinion, and stakeholder reactions.


4. Consequences of Non-Compliance

Legal Obligations: Non-compliance with legal obligations can lead to significant penalties, including fines, imprisonment, or lawsuits. It can also damage the firm's reputation and affect its ability to operate.

Ethical Obligations: Non-compliance with ethical obligations may result in reputational damage, loss of trust, and negative public perception. While it may not lead to legal action, it can impact a firm's long-term success and relationships with stakeholders.


5. Scope of Application

Legal Obligations: Legal obligations are specific and prescribed by laws and regulations. They apply uniformly to all organizations within a district, regardless of their industry or sector.

Ethical Obligations: Ethical obligations can vary depending on the industry, profession, or organization's values. Different industries and professions may have their own ethical standards and codes of conduct.


6. Flexibility and Adaptability

Legal Obligations: Legal obligations are inflexible and require formal changes to laws and regulations to adapt to evolving circumstances. This process can be slow and bureaucratic.

Ethical Obligations: Ethical obligations are more flexible and adaptable. They can evolve quickly to address emerging ethical dilemmas and societal changes without the need for legislative processes.


7. Public Perception

Legal Obligations: Compliance with legal obligations is often viewed as a minimum standard of behaviour expected from a company. Meeting legal requirements does not necessarily indicate ethical excellence.

Ethical Obligations: Meeting ethical obligations can enhance a firm's reputation and public perception. Ethical behaviour is often associated with values such as integrity, social responsibility, and sustainability.


8. Voluntariness

Legal Obligations: Compliance with legal obligations is mandatory and required by law. Companies have no choice but to adhere to these obligations.

Ethical Obligations: Compliance with ethical obligations is voluntary and driven by a company's commitment to ethical principles. Organizations can choose to adopt higher ethical standards voluntarily.


Q2) What are the various individual factors that lead to unethical conduct in the workplace? Is it possible to explain ethical breakdowns only by examining the respective protagonists in the concerned case?

Ans) Unethical conduct in the workplace can stem from various individual factors, and it is often a complex interplay of personal traits, cognitive biases, and situational factors. While examining the behaviour of individuals involved in unethical actions is essential, it is not always sufficient to explain ethical breakdowns comprehensively. Ethical failures often result from a combination of factors, including organizational culture, external pressures, and systemic issues.


1.Moral Development

Lack of Moral Development: Individuals at various stages of moral development may exhibit varying ethical behaviours. Those at lower stages may prioritize self-interest over ethical principles.

Ethical Awareness: Ethical Blind Spots: Individuals may have blind spots or cognitive biases that prevent them from recognizing the ethical dimensions of a situation.


2. Self-Interest

Financial Gain: The pursuit of financial gain or personal profit can lead individuals to compromise ethical principles for their own benefit.

Career Advancement: A desire for career advancement or job security may motivate unethical behaviour, such as compromising on safety or integrity.


3. Psychological Factors

Cognitive Dissonance: When individuals experience conflicting thoughts or emotions, they may rationalize unethical behaviour to reduce cognitive dissonance.

Desensitization: Repeated exposure to unethical conduct or a culture of misconduct can desensitize individuals to the moral implications of their actions.


4. Social Influence

Groupthink: Peer pressure and conformity to group norms can lead individuals to ignore their ethical values in Favor of group consensus.

Authority Influence: Obedience to authority figures, even when their directives are unethical, can result in unethical behaviour.


5. Lack of Empathy

Empathy Deficits: Individuals with a lack of empathy may not consider the impact of their actions on others, making it easier to engage in unethical conduct.


6. Stress and Pressure

Workplace Stress: High levels of stress, tight deadlines, and excessive workload can push individuals to make unethical choices to cope with pressure.


7. Rationalization

Justification: People may rationalize unethical behaviour by convincing themselves that it is necessary or justified in a particular situation.


8. Lack of Accountability

Anonymity: The perception of anonymity in a large organization can reduce the fear of consequences, making unethical actions seem less risky.


9. Organizational Culture

Tolerance for Unethical Behaviour: A culture that tolerates or even rewards unethical conduct can influence individual actions.

Ethical Leadership: Lack of ethical leadership or role models within an organization can contribute to ethical breakdowns.


10. Inadequate Training

Lack of Ethics Training: Employees who have not received adequate ethics training may be unaware of ethical standards or the importance of ethical behaviour.


11. External Pressures

Market Competition: Intense market competition can create pressures to cut corners, compromise quality, or engage in unethical business practices.


12. Systemic Issues

Flawed Incentive Structures: Reward systems that prioritize short-term financial gains over long-term ethical considerations can drive unethical conduct.


While individual factors play a significant role in ethical breakdowns, it is crucial to recognize that these factors often interact with organizational, societal, and systemic influences. Ethical lapses are rarely solely the result of individual moral failings; they can be influenced or exacerbated by external pressures, cultural norms, and organizational practices.


Q3. a) Draw out a clear distinction between shareholder centric CSR and stakeholder centric CSR?

Ans) Shareholder-Centric CSR and Stakeholder-Centric CSR are two contrasting approaches to corporate social responsibility (CSR). They differ in their primary focus and the extent to which various stakeholders are considered in a company's CSR activities. shareholder-centric CSR primarily focuses on maximizing shareholder wealth and returns, often with a short-term financial perspective. In contrast, stakeholder-centric CSR takes a more comprehensive approach by considering the interests and well-being of all stakeholders, with an emphasis on ethical values and long-term sustainability. Companies adopting the latter approach aim to balance financial success with their broader societal and environmental responsibilities.


Q3. b) Do you think socially responsible investment is one form of shareholder activism?

Ans) Socially responsible investment (SRI) and shareholder activism are related concepts within the realm of responsible investing, but they are distinct approaches with different objectives and methods. While both aim to encourage positive corporate behaviour, they operate in distinct ways.


1.Socially Responsible Investment (SRI)

The primary objective of SRI is to invest in companies that align with the investor's ethical, social, or environmental values. SRI investors seek financial returns while ensuring their investments support companies with responsible practices.


SRI is a passive approach to influence. It involves selecting investments based on predetermined criteria, such as environmental, social, and governance (ESG) factors. SRI investors may avoid companies involved in controversial industries (e.g., tobacco, weapons) or Favor those with strong ESG performance.

SRI investors typically engage with companies through shareholder resolutions and proxy voting but may not actively seek to change corporate behaviour. Their main influence is through capital allocation based on predefined ethical guidelines.


2. Shareholder Activism: SRI does not inherently involve active efforts to change a company's behaviour or policies. It tends to be less confrontational and more focused on aligning investments with values.


3. Shareholder Activism

Shareholder activism involves using ownership stakes in companies to actively influence their behaviour. Activist shareholders aim to bring about specific changes within the company, such as governance reforms, executive compensation adjustments, or environmental policy shifts.

Shareholder activists take initiative-taking steps to effect change. They file shareholder resolutions, engage in dialogue with company management, attend annual meetings, and may even pursue legal action to achieve their objectives.

Activist shareholders are highly engaged and seek to alter a company's practices, strategies, or policies. Their goal is to force change or address perceived deficiencies.


4. SRI Connection

While SRI investors may also engage with companies on ESG issues, their primary focus is on aligning investments with values. In contrast, shareholder activists actively seek to drive change within companies to achieve specific outcomes.


Q4. a) Discuss the importance and relevance of sustainable development goals (SDGs).

Ans) Sustainable Development Goals (SDGs) are a set of global objectives established by the United Nations in 2015 to address a wide range of social, economic, and environmental challenges facing the world today. These goals are designed to promote sustainable development, improve the well-being of people worldwide, protect the planet, and ensure prosperity for all.


The importance and relevance of SDGs can be understood from various perspectives:

  1. Comprehensive Framework: SDGs provide a comprehensive framework that addresses multiple dimensions of development, including poverty, inequality, climate change, environmental degradation, education, health, and economic growth. They recognize the interconnectedness of these issues and emphasize the need for integrated solutions.

  2. Global Collaboration: SDGs serve as a global call to action, encouraging governments, businesses, civil society organizations, and individuals to work together to achieve common objectives. They promote international cooperation and partnerships to tackle global challenges.

  3. Universality: SDGs are universal, applying to all countries, regardless of their level of development. This universality emphasizes shared responsibility in addressing global issues and recognizes that challenges in one part of the world can have repercussions elsewhere.

  4. Poverty Reduction: The first goal of SDGs is to end poverty in all its forms. By setting this ambitious target, SDGs prioritize the eradication of extreme poverty and the improvement of living conditions for the most vulnerable populations.

  5. Environmental Sustainability: SDGs include goals related to environmental protection, sustainable resource management, and combating climate change. These goals are crucial for ensuring the long-term health of the planet and the well-being of future generations.

  6. Inclusivity and Equity: SDGs aim to leave no one behind. They emphasize inclusivity and equity, striving to reduce inequalities within and among countries. This commitment to social justice is essential for building fair and just societies.

  7. Measurable Progress: Each SDG is associated with specific targets and indicators, making it possible to measure progress accurately. This accountability framework encourages transparency and facilitates tracking of advancements.

  8. Business and Economic Growth: SDGs offer a roadmap for businesses to align their operations with sustainable practices. Pursuing SDGs can lead to innovation, market opportunities, and long-term profitability while contributing to societal well-being.

  9. Resilience: Achieving SDGs enhances the resilience of communities and nations in the face of global challenges such as pandemics, climate-related disasters, and economic crises.

  10. Global Response to Crises: The COVID-19 pandemic highlighted the importance of SDGs in responding to global emergencies. Many of the goals, such as those related to health, education, and poverty reduction, became even more critical during the crisis.


Q4. b) Explain how SDGs and CSR are connected to each other.

Ans) Sustainable Development Goals (SDGs) and Corporate Social Responsibility (CSR) are interconnected in several ways, as both aim to promote sustainable and responsible business practices that benefit society and the planet.

Shared Goals: SDGs and CSR share common objectives related to social and environmental sustainability. Both emphasize the importance of responsible business conduct that goes beyond profit generation and contributes to broader societal well-being.

Alignment with SDGs: Many companies incorporate SDGs into their CSR strategies and initiatives. They align their CSR efforts with specific SDGs that are relevant to their industry and operations. For example, a company may focus on clean energy (SDG 7) or gender equality (SDG 5) in its CSR programs.

Framework for CSR Reporting: SDGs provide a structured framework for CSR reporting and communication. Companies can use the SDGs as a basis for disclosing their contributions to sustainable development and social impact. This helps stakeholders, including investors and consumers, understand the company's commitment to CSR.

Integration of Sustainability: SDGs encourage companies to integrate sustainability principles into their core business strategies. CSR efforts often involve integrating sustainability practices into daily operations, supply chains, and product development to achieve positive impacts aligned with the SDGs.

Global Standards: SDGs are globally recognized and supported by governments, NGOs, and international organizations. This global recognition makes it easier for companies to adopt common sustainability goals that resonate with a wide range of stakeholders.

Addressing Material Issues: SDGs can help companies identify material sustainability issues that are relevant to their business. CSR strategies can then focus on addressing these issues in a way that contributes to the achievement of specific SDGs.

Risk Mitigation: By aligning CSR with SDGs, companies can proactively address social and environmental risks that may affect their long-term viability. This risk mitigation approach aligns with SDG 13 (Climate Action) and SDG 9 (Industry, Innovation, and Infrastructure).

Enhanced Reputation: Companies that actively contribute to SDGs through CSR initiatives often enjoy enhanced reputations. Such efforts can build trust among customers, employees, investors, and communities, leading to long-term business success.

Stakeholder Engagement: Both SDGs and CSR promote stakeholder engagement as a fundamental practice. Engaging with stakeholders, such as local communities, NGOs, and regulatory bodies, is essential for understanding their concerns and aligning CSR efforts with local and global sustainability needs.

Innovation and Collaboration: The pursuit of SDGs through CSR encourages innovation and collaboration. Companies seek creative solutions to address complex sustainability challenges and often collaborate with other organizations, including competitors, to drive progress toward common SDGs.


Q5. What are the methods of implementing CSR activities as per the Companies (CSR Policy) Amendment Rules?

Ans) The Companies (CSR Policy) Amendment Rules provide a framework for implementing Corporate Social Responsibility (CSR) activities in India. As of my last knowledge update in September 2021, the methods, and guidelines for implementing CSR activities under these rules:


Determining CSR Expenditure: Companies covered under the CSR rules are required to spend at least 2% of their average net profits made during the three immediately preceding financial years on CSR activities. This amount is the minimum CSR expenditure that a company must undertake.


CSR Committee: Companies are required to constitute a CSR Committee of the Board consisting of three or more directors, with at least one independent director. This committee is responsible for formulating and recommending CSR policies and activities to the Board.


Formulating CSR Policy: The CSR Committee formulates the CSR policy, which should include the following:

a) A list of CSR projects or programs to be undertaken.

b) Allocation of funds for each project.

c) Implementation schedules.

d) Monitoring and reporting mechanisms.


  1. Focus Areas: The CSR policy should specify the focus areas for CSR activities. These areas can include eradicating hunger, promoting education, healthcare, environmental sustainability, gender equality, and poverty alleviation, among others.

  2. Collaboration: Companies can collaborate with other companies for CSR activities. They can also partner with NGOs, trusts, or societies that have a history of at least three years in undertaking similar projects.

  3. Monitoring and Reporting: Companies are required to monitor and evaluate CSR activities regularly. The CSR Committee must prepare an annual report on CSR activities and disclose it in the Board's report. This report should include details of the CSR policy, projects undertaken, funds spent, and the impact of these activities.

  4. Impact Assessment: Companies should undertake an impact assessment of their CSR projects to measure the effectiveness and outcomes of their initiatives.

  5. CSR Across Locations: Companies must aim to undertake CSR activities in the regions where they operate, giving preference to the local areas and communities.

  6. CSR Through Own Trusts/Foundations: Companies can set up their own trusts or foundations to channelize CSR funds for activities. Such trusts or foundations should have a CSR Committee for project selection and execution.

  7. Carrying Forward Unspent CSR Funds: If a company is unable to spend the entire allocated CSR budget in a particular fiscal year, it must provide reasons for the underspending. The unspent amount should be carried forward to the next financial year, and the company should spend it on CSR activities.

  8. Compliance and Reporting: Companies must ensure compliance with the CSR provisions and regularly report on their CSR activities. Non-compliance with CSR spending requirements could lead to penalties.

  9. Public Disclosure: Companies are encouraged to publicly disclose their CSR policy and activities on their websites and in other public documents.

  10. Voluntary Efforts: While the rules mandate a minimum CSR spend, companies are encouraged to go beyond this and undertake voluntary efforts to make a positive impact on society.

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